This privacy statement explains the privacy practices of www.credotours.com and covers only the data collected by this website. By using this website, you will be informed of the following:
- What personally identifiable information is collected from you through the website, how is it used, and with whom may it be shared?
- What choices are available to you regarding the use of your data?
- The security procedures in place to protect against the misuse of your information.
- How can you correct any inaccuracies in the information?
Acquiring, Applying, and Sharing Information;
The information gathered on this website belongs to us alone. We only have access to and will collect data that you voluntarily provide to us by email or other direct communication from you. This information will not be rented or sold to third parties. To reply to you and address the reason you contacted us, we will use the information you provide. Other than what is required to complete your request, we won't disclose your information to any parties outside of our organization. We may email you in the future to notify you about promotions, new products or services, or modifications to this privacy statement unless you specifically request that we not do so.
Cookies;
On this website, "cookies" are used. A cookie is a tiny file that requests authorization to be stored on your computer's hard disk. Once you accept, the file is added, and the cookie informs you when you visit a specific website or assists in analyzing web traffic. Cookies enable personalized responses from web apps. By collecting and storing information about your preferences, the web application can adjust its functionality to your needs, preferences, and likes and dislikes.
We use traffic log cookies to identify which pages are being used. This helps us analyze data about web page traffic and improve our website to tailor it to customer needs. We only use this information for statistical analysis, and then the data is removed from the system. In general, cookies enable us to track which pages you find useful and which you do not, which helps us provide you with a better experience on our website. Other than the information you choose to share with us, a cookie in no way allows us access to your computer or any personal information about you.
You can choose to accept or reject cookies. Most browsers automatically accept cookies, but you can change your browser settings to block cookies.
We also use Google Analytics Demographics and Interest Reporting. You can opt out of this by using the Google Analytics Opt-out browser add-on found here: https://tools.google.com/dlpage/gaoptout/
Security;
We protect your information. Your sensitive data is safeguarded online and offline when submitted through the website. Only employees with a specific job function, such as billing or customer service, can access identifying information. Our personally identifiable information is kept securely on our computers/servers.
Information Access and Control: Your Rights and Choices;
You can unsubscribe from any future communications from us at any time. You can carry out the following operations by contacting us via the email address or the number indicated on our website:
- Check what data we have about you, if any.
- Amend/correct any data we hold about you.
- Ask us to delete any data we have about you.
- Express any concerns you have about our use of your data.
Purpose And Legal Reason For Processing Personal Data;
We process your data in alignment with the purposes outlined in the table below.
| PERSONAL DATA | PURPOSE | LEGAL REASON |
|---|---|---|
| Facilitating the Sale of Goods/Services | ||
| Providing, Managing, and Enhancing All Travel Services | ||
Handling Flight Ticket Bookings and Sales |
||
| Managing Hotel Accommodation Reservations and Sales | ||
| Handling Transfer Reservations and Sales | The processing of personal data of the parties involved in a contract is necessary, provided that it is directly related to the conclusion or performance of said contract. | |
| Identity Information | Handling Requests and Complaints | |
| Contact Information | Managing Customer Relationship Activities | |
| Financial Information | Providing After-Sales Support for Goods/Services | |
| Customer Transaction Information | Conducting Communication and Marketing Activities | |
| Identity Information | Providing Information to Authorized Individuals, Institutions, and Organizations | |
| Personal Information | Implementing Information Security Measures | The data controller is obligated to fulfill its legal responsibilities. |
| Legal Procedure Information | Conducting Activities in Compliance with the Legislation | |
| Transaction Security Information | Managing and Handling Legal Affairs | |
| Financial Information | Facilitating Insurance Transactions Related to Travel | Data processing is required for establishing, exercising, or protecting a legal right. |
| Contact Information | Conducting Marketing Analysis Studies | Data processing is necessary for the data controller's legitimate interests, provided that it does not infringe upon the fundamental rights and freedoms of the data subject. |
| Transaction Security Information | Managing Company/Product/Service Loyalty Programs |
|
| Customer Transaction Information | Conducting Activities for Enhancing Customer Satisfaction |
|
| Identity Information | Executing Advertising/Campaign/Promotion/Survey/Reporting Activities |
|
| Customer Transaction Information | Managing Marketing Activities for Products/Services | Data processing is contingent on explicit consent. |
Updates;
Our Privacy Policy may change occasionally to ensure the protection and security of your personal information. Any updates will be communicated and posted on our website for your reference.